Shipping FAQs

How long does it take for my order to arrive?

Breathalyzer orders placed by 12pm PST will ship the same business day, and all orders delivered within the Continental U.S. are currently shipped FREE via 3-5 day USPS Shipping. For higher valued orders, we may ship your order using UPS ground service to provide additional insurance. If you need a delivery by a specific date including next day shipping, please choose one of the UPS shipping options from the drop down bar during checkout.

Please allow additional transit time for during weekends and holidays and to remote rural areas. Also, please note that UPS Next Day Air and 2nd Day Air orders will not be delivered on weekends. UPS only delivers orders on regular business days (Monday - Friday).

What shipping carriers does use?

All breathalyzers are shipped via USPS Mail. For higher valued orders (two or more Professional grade units) or orders over certain size/weight thresholds, we may ship your order using UPS Ground service to provide additional insurance.

International orders are shipped Global Priority Mail unless otherwise requested by the customer.

I live outside the United States. Does ship international orders? How much will it cost? ships to most countries around the world. There are additional charges for international orders which will be displayed at time of checkout. Orders will take longer to reach destinations outside the United States.

Costs for shipping outside the USA are as follows:

  • Shipping to Canada: $30 on top of the cost of your order.
  • Shipping to anywhere else in the world outside US and Canada: $40 on top of the cost of your order.
My order arrived damaged. What should I do?

Please email immediately if any item arrives damaged. We will ship a replacement order to you free of charge.

Contact Us

If you have questions about your order, please feel free to reach out to us via chat (click the green "help" button on the side of the page), email, or phone. Live chat support is available most days, Mon-Fri 9am-5pm PT.


Phone: 877-334-6876

Sign up for our newsletter for updates and offers